24-hour Monitoring Services
We take the protection of your premises seriously. That is why our Central Monitoring Station (CMS) offers 24/7 security and fire monitoring to give you a peace of mind when you are away from your premises.
Our CMS is fully equipped with a hot-redundant back-up system, independent generator, bulletproof glass, double-locking door entrance and fire-rated operation room. In the event of a system failure, the back-up systems take over seamlessly to enable continuous monitoring of your premises. Our setup is fully compliant with the requirements of the Police Force and the Civil Defence Force.
Our center is manned around-the-clock by CMS personnel who are professionally trained to respond quickly to an alarm activation. The response measures range from contacting the appointed key holder to despatching a specific response unit to the premises, to calling in the civil defence or police. Prompt and effective responses to any emergency is thus assured.
We offer a wide range of other related services.
Intrusion Alarms and Fire Decam Monitoring services
Monitoring services through a professionally-manned monitoring station with state-of-the-art technology. Our core service offering includes intrusion alarm and fire monitoring. Upon an alarm activation, CMS personnel will respond accordingly and notify the respective authorities, including the police, fire department, or technician to act on the emergency.
In the event of an intrusion, the police may require the homeowner or, in the case of commercial properties, an appointed employee to be present before entering the premises. We offers a keyholding service where our response team, with your authorisation, will escort the police to inspect your premises. We do understand that your rest is precious.
Receiving an alarm after office hour is always a problem as there is no way to verify whether it is a true or false alarm, especially when all staffs are back home.
We offer a video verification service to remotely monitor your premises to ascertain whether an emergency response is required.